Terms of Service

Welcome to Gruhabands. By using our website at https://www.gruhabands.com, you agree to these Terms of Service. Please read them carefully.

1. General Use

Content on this site, including images, videos, and descriptions, is for your personal use only. Unauthorized copying, resale, or duplication is prohibited.

2. Sales

All gemstone sales are final unless otherwise stated in our Return Policy. We guarantee authenticity and accurate descriptions.

3. Shipping & Risk

We insure all orders up to their value. Shipping is via trusted carriers with 24/7 tracking and discreet packaging. Orders are typically delivered within 3–5 business days after processing.

4. Intellectual Property

All trademarks, logos, and media are owned by Gruhabands and may not be used without authorization.

5. Limitation of Liability

We are not liable for indirect or consequential damages. Our liability is limited to the purchase price of the item.

6. Governing Law

These Terms are governed by the laws of Sri Lanka. Disputes will be resolved in Sri Lankan courts.

7. Changes

We may update these terms anytime. Changes will be posted on our site.

Questions? Contact us at info@gruhabands.com.

Return & Refund Policy

Shipping & Insurance

• All orders are fully insured.
• Shipped in discreet packaging via trusted carriers.
• Delivery within 3–5 business days after processing.

Returns

• Initiate returns within 30 days of delivery.
• Items must pass gemological inspection.
• Refunds issued after inspection (shipping excluded).

Exchange Policy

We do not offer exchanges currently. Refund and reorder is suggested.

How to Return

Email info@gruhabands.com with your order number. We’ll guide the process.

Damaged or Lost Items

Contact us immediately for damaged/lost shipments. All orders are insured.

Need help? WhatsApp +94 777 122 826 or email info@gruhabands.com.

Privacy Policy

1. Data We Collect

• Personal Info: Name, email, addresses, phone
• Order Info: Purchase history, preferences
• Technical Data: IP, device info, usage data

2. Use of Data

• Process orders and provide support
• Send updates or marketing (if opted-in)
• Improve site performance and offerings

3. Cookies & Tracking

• Used for analytics and better user experience
• Disable via browser settings if preferred

4. Data Sharing

• Shared only with shipping and payment providers
• We never sell your personal data

5. Security

We follow standard practices to protect your data, though no system is 100% secure.

6. Your Rights

• Access, update, or delete your data
• Opt out from marketing anytime

7. Changes to This Policy

Policy updates will be posted here with a new effective date.

Contact: info@gruhabands.com | WhatsApp: +94 777 122 826